Yes, it is always oaky to change of mind. Treasurebox offers 30 days worry free change of mind policy, returning an item that you no longer needed has never been easier!
2.
My item arrives damaged/faulty?
If your item has arrived and is faulty, damaged, or not working as intended, rest assured, we will be taking a good care of it, below is what to do next:
3.
I have used the item for a while but it is no longer working as described?
If your item becomes faulty after a period of time, you can lodge a Warranty Claim online to provide as much information as possible that including but not limited to:
4.
How long will I receive my refund?
In general, if you are offered cash refund, we will need 1-2 business days to process and it may take up to 10 business days to reflect into your bank account depending the bank and payment platform.
5.
None of above answered my question?
If none of above answered your question or you do have any concerns about returning a product, please refer to our Returns & Refund Policy or Contact Us
6.
Restock Fee.
A restock fee may occur under below situations when you are returning a change of mind item(s).
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