3D Security Technic

3-D Secure provides a secure payment on your order from the comfort of your own home. It is a password-protected authentication system designed to confirm the identity of the cardholder when the card is used online in suspicious or different than usual circumstance. By requesting a password known only to the cardholder, the bank can verify that the genuine cardholder is entering their card details into our website. The password may be one that you nominate yourself and must remember, or, it could be a code that your bank sends you via SMS when you are about to make an online payment. It helps to prevent fraudulent transactions and gives all parties in the payments process greater peace of mind.

How It Work?

*Please understand that we may keep your order status pending if we cannot reach you.

1

Select Payment Method

Select your preferred payment method on checkout page, then your Credit / Visa Debit /Master Card will be automatically recognized as protected by 3D Secure.

2

Enter Password

You may be redirected to your card issuing bank, to use 'Verified by Visa' or 'Mastercard Secure Code' to authenticate yourself.

3

Validation

Once your payment has been verified by your issuer, you will be redirect back to us. Simply follow the steps you would normally do to complete the order.

4

Confirmation

Pay attention to the order confirmation notice we send to your email. To avoid delay of processing your order, please ensure a correct email address been used before checking out.

Stay safe with us!

What do I need to know when I pay with 3DS?

You do not need to do anything if 3DS recognize you as your normal activity. Otherwise, 3DS will redirect you to your card issuing bank to complete a verification process which only takes a couple of seconds to complete, quick and easy.

How to know more information about 3DS?

For more information about 3DS, please check with your local bank or read the link below
'Verified by Visa'
'Mastercard Secure Code'

Is it safe to use my credit card on your site?

Your payment is fully protected by SSL technology and now with the new 3DS technology just been implemented to provide you a more secured shopping environment.
We also provide Laybuy and Afterpay as other payment options to ensure your best convenience experience when trading with us.

How would I know if you have received my order and payment?

Once your order has been placed, you will receive an email notification from us (TreasureBox), same goes for when your payment has been processed. You will receive an email confirmation as well upon the products' shipping for your own reference.
What if I did not get an order confirmation email? A confirmation email is sent right away after you place your order. If you are not able to see it in your mail, we suggest you to check your junk/spam folder as the email may be blocked occasionally. If you are still not able to see the mail, please kindly email us at

Anything else I need to know?

We may also give you a phone call or an email after receiving your payment to best secure your transaction as well as your personal information. Please understand that we may keep your order status as pending if we cannot reach you.
In order to avoid delays of order processing, please
- Ensure your phone number and email address provided are correct and reachable
- Be ready to present your Photo ID with your corresponding credit card on site upon pick up
- Understand that we may require your photo ID and your signature as reference if you are making the purchase or to pick up an order on behalf of someone else.

What are the benefits of having an account with Treasurebox.co.nz?

You may have exclusive access to our latest products and promotions available on our website. We might send you a surprise birthday gift as well on your special day! Who knows... come join us now!

What forms of payment do you accept?

At the moment, we accept Visa, MasterCard, Afterpay, and Laybuy payments on all orders on TreasureBox website.

Do you ship overseas?

No sorry, we ONLY ship within NZ at the moment. All currency indicated is in NZD.

How long will it take to get my product?

Approximately within 1-3 days. For more info please refer to our Shipping Information

What if I did not get an order confirmation email?

A confirmation email is sent right away after you place your order. If you are not able to see it in your mail, we suggest you to check your junk/spam folder as the email may be blocked occasionally. If you are still not able to see the mail, please kindly email us at contactus@treasurebox.co.nz.

Can I view all the product ranges at Showroom?

As we expand our product ranges, so we simply can't showcase all the products in our showroom, you are more than welcome to contact us regarding the viewing ability before coming to our showroom.

Have more questions?

Emall Contact

contactus@treasurebox.co.nz