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Order Tracking
Order Tracking

Check the process of your order
FAQ’s
FAQ's

Find instant answers to common questions
Return & Refunds
Return & Refunds

Find out more about our Return and Warranty Policy
Live Chat
Live Chat

Live chat available from 7:00am – 4:00pm, Mon-Fri

Send us a Message
Send us a Message

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Email us
Email us

We aim to reply your email in the same day, but it can take up to 1-2 business days to response

NEED HELP?

Get in touch with us, and feel free to use the contact form below if you have any questions, or requests regarding our products and/or services.

Online ChatOnline Chat
(Monday - Friday 9am - 4pm Closed on weekends & Public Holidays)
Other Contact
PhonePhone

09 421 1991 - General Enquiry Weekdays Only

09 869 7215 - Aftersales Care Weekdays Only

FacebookFacebook

Monday – Friday , 9am - 4pm
Closed on weekends & Public Holidays

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Wechat
(Monday – Friday , 9am - 4pm Closed on weekends & Public Holidays)
Emailcontactus@treasurebox.co.nz
(Monday – Friday 9am - 4pm)
Address6 Ingot Place , Silverdale Auckland 0932
(Monday - Sunday, 9am - 5pm, Closed on Public Holidays)
Address8 Penrose Road, Penrose Auckland 1061
(Monday - Sunday, 10am - 6pm, Closed on Public Holidays)

How we can help?

DeliveryDelivery
How long do I expect my order to be delivered? Can I combine shipping? How to track my order?
Click & CollectClick & Collect
When can I pickup my order? Can I make purchase instore and pick up?
Return & RefundReturn & Refund
Can I return my purchase if I changed my mind? My item arrives damaged/faulty?